Desktop Specialist in Navi Mumbai, Maharashtra

Dun & Bradstreet India

Jobs by Adzuna

Location

Navi Mumbai, Maharashtra

Posted

2026-09-18

Role & responsibilities Provide Level 1 and 2 desktop support for corporate-managed Windows 11 and macOS devices, including laptops, desktops, and peripherals Troubleshoot and resolve hardware, operating system, application, VPN, Wi-Fi, certificate, and peripheral issues impacting end users Provide support via walk-in desks, remote sessions, email, chat, and phone to ensure a consistent Digital Workplace experience Actively monitor and manage incident and request queues in the ITSM tool, ensuri…