Team Lead - Inbound Customer Service in Navi Mumbai, Maharashtra

Hexaware Technologies

Jobs by Adzuna

Location

Navi Mumbai, Maharashtra

Posted

2026-09-29

Role: We are seeking an experienced and highly motivated Team Lead to oversee our Inbound Customer Support team for Europe region. The ideal candidate will be responsible for managing a team of customer support representatives, ensuring excellent service delivery, and maintaining high customer satisfaction levels. Job Responsibilities : Handle inbound customer queries and concerns through voice and email channels, ensuring prompt and effective resolution. Adhere to and consistently meet the con…