Customer Service Representative in Navi Mumbai, Maharashtra

DIGITIDE SOLUTIONS LIMITED

Jobs by Adzuna

Location

Navi Mumbai, Maharashtra

Posted

2026-09-01

Key Responsibilities Handle inbound outbound voice calls or email for resolving customer queries Listen to and understand customer requirements Provide product service details and benefits to customers Provide endtoend solutions to the customer Ask the correct questions probing and prompting the customer wherever required Timely and accurate capturing of all information given by the customer Timely followup with brands as per escalation matrix till closure Stay current with knowledge of product…